Want to expand your customer base? Offering alcohol delivery services is the best way to reach more customers. After the pandemic, more and more customers prefer to purchase everything online. Research shows that Alcohol Online Purchase increases by 243% in 2020. It is crystal clear that providing alcohol delivery to your customers can radically improve your revenue. Start providing your wine, liquor and beer beyond the brick-and-mortar store.
While iPick provides same-day inter-cities alcohol delivery services with a rate as low as RM0.05 per km, there are 5 online alcohol delivery mistakes that you should avoid to get the most for your alcohol delivery services. These tips help you to slow your alcohol business down and boost your revenue.
5 Online Alcohol Delivery Mistakes To Avoid
- #1: Miscalculating the Costs of Delivery
- #2: Unsystematic Order Fulfillment Management
- #3: Unsatisfactory Customer Experience
- #4: Improper Delivery Team Hiring and Training
- #5: Being Too Hesitant for Growth
Online Alcohol Delivery in Malaysia, Mistake #1:
Miscalculating the Costs of Delivery
Providing delivery services to your customers can definitely increase your revenue. But many alcohol business owners do not compare the costs of different alcohol delivery services. As a result, they end up losing more money in providing alcohol delivery services despite the increase in revenue. Therefore, compare the cost of alcohol delivery service providers to determine the real cost of providing alcohol delivery.
A cheaper alcohol delivery rate often means slower delivery services. Many alcohol delivery service providers would demand you to pay a premium price in order to deliver the alcohol to your customers on the same day. With iPick, you don’t have to sacrifice the speed of delivery for a lower delivery rate.
iPick provides the cheapest same-day inter-cities delivery rate as low as RM0.05 per km. Nevertheless, iPick helps you to deliver your products to your customer within as fast as 2 hours. iPick is able to provide same-day long-distance alcohol delivery services because it has a unique business model that utilizes the existing bus transportation services.
Determine the exact cost of alcohol delivery so that you can base your pricing strategies around the real cost of completing every order.
Online Alcohol Delivery in Malaysia, Mistake #2:
Unsystematic Order Fulfillment Management
One of the toughest tasks in providing alcohol delivery services to your customers is to manage the delivery orders systematically. This is the main reason so many alcohol business owners fail to provide alcohol delivery services. They have already been pushed around by handling the inventories of beer, liquor, and wine. Having to fulfil the customers’ demand for delivery will be another big hassle for every alcohol business owner.
Hence, it is important to find an alcohol delivery service provider which allows you to schedule the delivery date and time ahead so that you can manage the delivery orders with ease. iPick allows you to choose your preferred delivery date and time, just like how you book a movie ticket. You just have to drop your products at the nearest drop-off point before the delivery time and iPick will handle everything afterwards. As a result, you can have a fixed delivery time for your alcohol business. This ensures that you can have proper time and human resource management for your business.
Online Alcohol Delivery in Malaysia, Mistake #3:
Unsatisfactory Customer Experience
After adding alcohol delivery as an option, many alcohol businesses reported lower customer satisfaction. This is because of the delay in their alcohol delivery services. Also, the customers are not able to track their shipment and this results in frustration and worries. Customers who order alcohol online just want to drink and relax.
Hence, it is vital to find an alcohol delivery service provider that provides shipment tracking. iPick has an in-built GPS tracking system that allows you to track the shipment of your alcohol products in real time. The customers will also be able to track their shipment using the order tracking number that iPick generates automatically.
By knowing exactly where their delivery is, your customers will have a better alcohol delivery experience and they will be more likely to make a subsequent purchase for the second and third time.
Online Alcohol Delivery in Malaysia, Mistake #4:
Improper Delivery Team Hiring and Training
Managing your delivery team can be a hassle for many alcohol business owners. Not only do you have to hire a delivery team who may be inexperienced in delivery services, but you also have to purchase vehicles to complete the delivery orders. Worse still, you will not be able to scale up or scale down the overhead cost for your in-house delivery team.
Hence, being able to outsource the alcohol delivery services to a delivery platform is a good choice for alcohol businesses which are just starting in providing alcohol delivery. iPick is able to provide reliable and consistent alcohol delivery services because the delivery platform makes full use of our country’s matured bus transportation services.
In a nutshell, you will be able to focus on what you do best, which is to select the best inventories and suppliers, while iPick will handle the alcohol delivery for you.
Online Alcohol Delivery in Malaysia, Mistake #5:
Being Too Hesitant to Allow for Growth
A traditional alcohol distribution model relies on distributors and retailers to deliver the product to the customer. It makes the top alcohol brand dominate the market easily. But with the bloom of the sharing economy, you will be able to reach the end consumers with ease. You can always scale down your delivery services if you outsource the delivery services to a delivery platform like iPick. You are missing out on a huge opportunity to grow your business rapidly.
No.1 Online Alcohol Delivery in Malaysia
This is the perfect time to provide an alcohol delivery service for your customers. By outsourcing your alcohol delivery, you can reach customers living in other cities without any hassle. Bring your best alcohol drinks to your customers directly. With iPick, you will be enjoying same-day inter-cities alcohol delivery services that allow you to deliver your products to the customers as fast as 2 hours at a delivery rate as low as RM0.05 per km.
iPick is a fast and definitely one of the best in terms of inter-cities parcel delivery app. We are fast and one of the first inter-cities parcel delivery mobile applications that gives you the flexibility to choose when your parcel to be sent out and arrived between cities within hours (same day). Our target market segment: Demand for fast and urgent deliveries. Bus Your Anything Anywhere. Be Different.